Eric Bussy is VP Product Management & Marketing at Esker, one of the world's leading providers of document automation solutions for inbound and outbound processes ranging from customer and supplier invoices, dispatch notes, sales orders and purchase orders to remittance advices. As the man responsible for the development of products, services and solutions at the multinational, IDM asked him what it’s like to steer a course through such a diverse landscape today where companies need everything from  cloud based data exchange to physical delivery by post and fax, via both on-premise and cloud platforms.

Nuance Communications has demonstrated at a US medical convention a workflow for extracting discrete data from paper records and automatically populating appropriate fields in medical documents. This solution conforms to document management standards required for US federal government funding programs designed to kickstart the transition to electronic health records.