Articles

Australian companies are enthusiastically adopting a new service from Index Engines that allows them find out what’s on their backup tapes without having to download the contents, according to Rod McKemmish who leads KPMG’s Forensic Technology group in Sydney.

A discussion forum on the use of iPads and iPhones in local government in Australia has found plenty of organisations on the cusp of delivering more power to council mobile users.

Brian Bailey looks at Information and Records Management (IRM) challenges in terms of the fundamentals - people, process and technology – and how they serve to highlight the disproportionate effort organisations expend on IT over other risk factors.

David McGrath explores the challenges of insourcing ediscovery. When does it make sense to leave it to the experts and what are the tools, processes and resources you need to be aware of?

 

Interactive Intelligence draws on a unique heritage in bringing its business process automation solution to market, reflecting its origins in integrated VOIP telephony and contact centre solutions.

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