The National Anti-Corruption Commission (NACC), a new Australian Commonwealth agency that began operating from July 1, has turned to the cloud for its enterprise software under long term contracts with Kapish and TechnologyOne.
For any technology-driven time saver it is imperative to ask: how will the time savings be spent? We’ve all read a lot about how spiffy new generative AI tools like ChatGPT can save workers time by writing first drafts of all kinds of content, from emails to internal reports to customer communications. So, when the effort required to produce content decreases, will that time be spent on other business activities, reducing employee stress, or producing more content?
Ever wondered what might be (one of the) secret ingredients for a successful, transformational IT project? Well, other than the obvious and well-documented stuff such as good Project Management discipline, you will also need a robust and effective governance, shared with your customer. It’s not an unnecessary overhead or an administrative burden. It is key to every project’s success.
Data culture is the collective behaviours and beliefs of people who value, practice and encourage the use of data to improve decision-making. As a result, data is woven into the operations, mindset and identity of an organisation. A data culture equips everyone in an organisation with the insights they need to be truly data-driven.
Over 1 million Second World War service records have now been digitised as part of a large-scale digitisation effort by the National Archives of Australia. These records are now progressively being made available online free-of-charge.
Many of the high-profile data breaches and attacks of the last 18 months have been caused by third parties. Despite capturing the attention of the nation, more attacks continue to make headlines. This includes the recent MOVEit hack, which involved a seemingly simple file transfer application impacting the data of over 200 companies around the world.
IBM Security has released its annual Cost of a Data Breach Report, showing the global average cost of a data breach reached $US4.45 million in 2023 – an all-time high for the report and a 15% increase over the last 3 years. Detection and escalation costs jumped 42% over this same time frame, representing the highest portion of breach costs, and indicating a shift towards more complex breach investigations.
A national body to monitor and audit automated decision-making in government has been recommended by the Royal Commission into the Robodebt Scheme. The findings of the Royal Commission, which run to over 1000 pages, include major criticisms of the scheme and 57 recommendations for the government and the public sector.
Digital employees, such as chatbots powered by artificial intelligence, are increasingly utilised alongside human employees to create a dual frontline service, but how are customers experiencing this trend?
Financial institutions across Australia are finally waking up to the reality that cyber security threats and attacks are constantly evolving, and the bad actors behind them are relentless. Not only this, but they are becoming more and more sophisticated and advanced in terms of what they will use to launch a cyber attack.
