The goal of Intelligent Document Processing (IDP), or indeed any form of document automation, is no-touch or ‘straight-through’ processing, eliminating the need for time-consuming and often tedious manual intervention. Automation is easy, but accurate automation is not: historically, many IDP systems have failed to achieve this key outcome.

More than a year after their joint statement calling on social media companies (SMCs) to protect personal information on their platforms from unlawful data scraping, an expanded group of global privacy authorities has outlined progress so far.