The array of enterprise communication formats available today has expanded, ranging from instant messages to blogs and wikis, as well as more traditional means such as email and internal web pages. But documents, including proposals, requirements, plans, agreements, and reports, remain the primary currency of business, and document collaboration continues to be a core activity of knowledge workers in their day-to-day work.

SharePoint is a platform that many organisations have invested in for its collaboration and team capabilities including content management. Many organisations in Australia and New Zealand are now asking how they can leverage the platform into other areas, particularly robust enterprise document and records management, with a focus on addressing compliance and record keeping challenges they face.