Jeff Sussman, managing director, Delphi Consulting Australia, examines the various roles played by advocates of knowledge management.

Brief look at KM team player roles

Table showing retrenchment rate of public servants by age.

A lawyer discusses the legal and privacy implications of e-commerce.

The article on page 30 - "Privacy in an unregulated electronic world" - is the result of questions raised in a previous IDM article on digital signatures.

Up to 35 per cent of email usage is of a personal nature, and growing.

PICS will hold a series of email workshops, which will act as a practical guide for understanding and effectively using email for business processes.

EmU Tech has announced the release of its new Internet email screening software.

WebSecure Technologies has released a software package for the management of external mail systems.

Workflow is being integrated with middleware to automate e-commerce transaction processing.