Up to 35 per cent of email usage is of a personal nature, and growing.

PICS will hold a series of email workshops, which will act as a practical guide for understanding and effectively using email for business processes.

EmU Tech has announced the release of its new Internet email screening software.

WebSecure Technologies has released a software package for the management of external mail systems.

Workflow is being integrated with middleware to automate e-commerce transaction processing.

Enterprise application integration solves many interoperability problems, but one of the most important involves time.

Hewlett-Packard and Microsoft have named their new free proprietary languages for integrating disparate applications: e-speak and BizTalk, respectively.

Michael Bloomberg points to the need for streamlined order processing and fulfilment for Internet retailers.

Workflow is the 'missing link' in e-commerce; the 'critical element for ensuring the integrity of e-commerce processes'.

Discount Freight Express has re-engineered the way it deals with proof of delivery documentation, resulting in major improvements to customer service.