IBM has announced that it is diversifying its service business and taking a leap into data centre power and cooling.

According to a new survey, Australia is dropping the ball compared to its Asian competitors when it comes to using the Internet for customer service and support.

Fresh out of its US Department of Defense 5015.2 certification, Xythos has rolled out version 6.0 of its Enterprise Document Management Suite boasting fully integrated document and records management capabilities and greater levels of compliance.

Invercargill City council looks set to improve information management through the selection of Objective Corporation for ECM

Sales people do a lot of their work within their email clients, locking away information that could be beneficial to a CRM project as a whole.

Adobe and Tradocs have announced their joint effort for an electronic trade document solution.

Red Hat and Agilysys have paired up to push the merits of open source and collaborate on development.

Arkeia Software has let version 6.0 of its data protection software out to play, saying it provides seamless protection for large enterprises with distributed data.

In an issues paper released by the Australian Law Reform Commission today, the ‘Review of Privacy’ asks if the emergence of technology has threatened privacy in Australia.

In November Australians will be able to view demonstrations of the UK developed 55GB High Definition Versatile Multilayer Disc, while Australia’s PRODISC Systems named as the exclusive agent for the format.