Appian has unveiled Appian Connected Claims for insurers. The suite of integrated, modular applications is designed to reduce the operational complexity of insurance claims with a configurable approach that delivers real-time, full visibility into the claims lifecycle.

Appian has announced the publication of Hyperautomation. The book is a collection of original essays from influential technology and business experts examining different aspects of low-code development in the enterprise, and the impact of low-code on the future of business process automation. 

Konica Minolta Australia has announced the availability of Document Navigator, which includes a dedicated accounting module for small and medium-sized businesses (SMEs).

ABBYY has expanded the capabilities of its Process Discovery platform, Timeline 5, to include Task Mining (also known as Process Discovery).

Nintex has announced new features and enhancements to its Nintex Workflow Cloud platform including new object support and permission management for data sources.

Workflow automation developer Zapier has announced improved integration that allows Teams users to connect with 2,000+ apps and supports new permissions and automation workflows

Process Analytics Factory has announced a partnership with Microsoft to incorporates PAFnow Process Mining software with Microsoft‘s Power Automate, a new desktop-based robotic process automation (RPA) solution. PAFnow is claimed to be the only process mining tool that is fully integrated with Microsoft Power BI and is a certified software application on Microsoft Azure Marketplace.

FileBound parent company Upland Software and HP have announced plans to bring Upland’s Document Workflow Cloud solutions onto HP Workpath as part of their continued efforts to modernize the flow of information between paper and digital.

ABBYY has partnered with Alteryx, Inc. to deliver process intelligence capabilities that complement the Alteryx Analytic Process Automation (APA) Platform which unifies analytics, data science and data-centric process automation in one self-service platform. ABBYY brings process intelligence to both data and operational processes to automate otherwise complex hand-offs.

Blue Prism Service Assist is a new offering from the RPA vendor designed for contact centre agents that automates tasks such as searching databases, scheduling callbacks, and updating customer records.