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A lengthy ongoing program of digital transformation at Sydney’s Georges River Council delivered dividends when the COVID-19 crisis hit in March 2020.

A major project to digitise a massive archive of HR records for a large Victorian government customer has exploited the AI and next-generation OPEX scanning capabilities at imaging bureau Advance Record Management, headquartered in Geelong.

Auckland-based Rental & Property Management company Goode Rentals has solved a headache in data processing for water charges utilising a sophisticated capture solution from PSIGEN.

For the University of Sydney, digital transformation has been underway since well before the topic achieved buzzword status. With the Legal and Compliance division leading the way, the University has achieved a wide variety of process transformations by expanding the reach and utilisation of its record-keeping system, TRIM/Content Manager.

Penrith Council is undertaking a cloud-first digital transformation that will streamline the delivery of services to a rising population and at the same time lift the quality of those services.  Over the next few years Penrith is slated for massive growth with the opening of the second Sydney airport and its surrounding 'aerotropolis'.

More than a year on from a rollout of Office365 at Griffith University IDM asked Gabrielle Ingram, Manager Productivity & Information Management, to reflect on the Information Governance challenge. Utilised by staff, students and alumni spanning six campuses in South East Queensland, the E3 edition now supports more than 200,000 Exchange mailboxes, 79,000 OneDrive accounts and 8,000 SharePoint sites including Teams.

An all-new customised scanning and processing system implemented by ABBYY for the 2019 Local Government Elections in New Zealand passed the ultimate test when a bid for an election recount was declined by the Wellington District Court.

Automation is inevitable to support the increased audit, FOI, eDiscovery, security and other regulatory obligations that government agencies are expected to meet. Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative.

Lander & Rogers, a leading Australian law firm, with nearly 500 professionals across three offices in Melbourne, Sydney and Brisbane, is moving to iManage Cloud. The move makes Lander & Rogers the largest Australian firm that was already an existing iManage customer to move to iManage Cloud.

One of Australia’s largest insurance companies, RACQ, has completed a project to enhance its claim processing using ABBYY content intelligence capabilities in tandem with UiPath’s robotic process automation (RPA) platform.

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