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JWS Lawyers prepares for the digital future

Managing documents and email is of huge importance to lawyers in every type of practice, but in the case of leading independent Australian law firm Johnson Winter & Slattery (JWS), the issue becomes even more critical owing to the many complex disputes and deals it handles for prominent local and international clients.

Entering a new Retail Dimension with ABBYY and M-Files

When opportunity knocks, it seldom knocks twice. For Ross Vincent, Special Projects Manager at NZ business Retail Dimension (now known as RD), the upheaval associated with relocating and restructuring the business in 2017 provided a unique opportunity to improve business processes, one that he grabbed with both hands.

British American Tobacco turns to OpenText Cloud

British American Tobacco (BAT) has deployed OpenText Extended ECM for SAP SuccessFactors as part of overhauling its HR processes and records management.

Yass Valley Council chooses MAGIQ

Yass Valley Council located in the Southern Tablelands of New South Wales has chosen to implement the MAGIQ Enterprise council management system.

Promapp blows in at Whitsunday Council

Whitsunday Regional Councll in Queensland has announced that it will implement cloud-based business process management software from Promapp to support the organisation’s day-to-day operational processes. The decision, which was part of the council’s strategic plan prior to Tropical Cyclone Debbie, was expedited by the havoc caused by the storm earlier in the year.  Promapp will underpin process support for a major new council IT system which is slated to go live within the next 12 months.

Law Firm tackles Legal Document Metadata

Canadian-based insurance litigation firm, Hughes Amys LLP, has replaced an outdated metadata solution with BigHand Scrub following a firm-wide Microsoft Office upgrade.

How USYD is Managing Masses of Email

The University of Sydney is pursuing a multi-pronged strategy for capturing records from email systems, according to Records Manager May Robertson.

School of Isolated and Distance Education (SIDE) goes digital

The School of Isolated and Distance Education (SIDE) based in Western Australia has significantly reduced its manual enrolments administration with a solution from Konica Minolta and FileBound.

Combining Claims Processing with X-ray Scanning—How Hard Can It Be?

Anyone who has experience will tell you that automating insurance claims with X-ray scanning is a multifaceted and time-consuming process. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

Insuring a successful ECM deployment with EzeScan

Based in Newport Beach, California, Insurer Pacific Life has successfully used EzeScan capture technology to improve user adoption of a newly deployed OpenText content management system.

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