H&R Block has broadened its online on boarding process to include a paperless background check that slashes staff and turnaround time.

The CBH Group, Australia’s largest co-operative owned by around 4,200 Western Australian grain growers, has completed a major ECM migration from OpenText eDOCS 5.3 to Content Server 10.5, implemented by solutions provider Fastman.

The push is on to drive interactions between Australians and the Commonwealth Government online, and at the heart of this transformation is the two year old myGov portal managed by the Department of Human Services.

New Zealand’s Department of Conservation (DOC) has become first Government Department to implement ContentWorX, a new Enterprise Content Management solution from TEAM Asparona.

Promised as a flagbearer for the brave new world of eHealth when it opens in April 2016, the $1.85 billion new Royal Adelaide Hospital (nRAH) will instead have to cope with a “hybrid” environment including paper records and workflow due to delays in a decade long program to implement a state-wide electronic health record.

Henry Davis York, a leading Australian law firm with over 200 lawyers, has implemented Intapp Flow to connect key business applications and automate workflows. The firm is also using Intapp Time for time recording.

Bechtel, one of the world’s largest engineering, project management and construction (EPC) firms, is moving to replace its internal document and record management systems to instead collaborate via the Aconex cloud.

Information as a service, or IaaS for short, is one of those bright new four-letter acronyms that means different things to different people. It’s a cousin of software as a service, SaaS, and it lies at the heart of the heart of where technology, information management and governance intersect today.

The NSW Government has announced the outsourcing the functions of shared service provider to over 6,000 public servants, ServiceFirst, which will transfer to Unisys and Infosys by the end of 2015.

As the name implies, Marine Rescue Queensland (MRQ) provides a much-needed search and rescue service to the tens of thousands of people who enjoy boating throughout the bountiful waters of the Sunshine State. MRQ has provided that vital service for the past 50 years and as a largely volunteer organisation, has a paid staff of just three full-time employees and one part-time employee to administer and train the volunteers.But changing expectations have meant that what was suitable in the past may no longer be sufficient for the future.