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Medical Assurance Society Gains Clean Bill of Health with Promapp

Medical Assurance Society (MAS), a New Zealand membership-based society that provides a range of financial and business advisory services, has started to deploy Promapp’s cloud-based business process management software to support its business transformation programmes.

Law firm chooses contentCrawler for GDPR compliance

Delphi, one of Sweden's top commercial law firms, has chosen DocsCorp’s contentCrawler as part of its General Data Protection Regulation (GDPR) compliance strategy. The firm selected the contentCrawler OCR module to help address the "dark data" issue that was discovered after an audit of their file systems.

NZ Local Government Elections Count on ABBYY

Every election is critical, but a complicated set of requirements will add up to a unique challenge for the 2019 Local Government Elections in New Zealand. A new customised scanning and processing system supplied and configured by ABBYY will help to automate and simplify the task for electionz.com, the organisation that will be handling the bulk of processing.

Making sense of 6 million documents with machine learning

More than 6 million historical client documents held by the Western Australia Department of Communities Housing (Housing Authority) presented a major headache for staff owing to a lack of containment and classification. A new Ephesoft smart document capture system deployed by the Process Automation Group (PAG) is now assisting with making documents findable and enabling retention polices to be applied.

Wannon Water removes the need for paper-based forms

Victorian service provider Wannon Water has partnered with Intelledox and FYB to implement next-generation forms. Completion of a Job Safety Analysis (JSA), required before any high risk on-site work event, was the catalyst for organisational change. Following a successful pilot, the digital process has been extended to incorporate all forms across the business.

Leading Insurer’s RPA and AI Success Story

Use cases demonstrating the successful merger between Robotic Process Automation (RPA) and Artificial Intelligence (AI) are scarce today, but some fast-moving companies are changing that. Hollard, South Africa’s largest privately-owned insurance group, is one such audacious organization where the transformation journey has not only begun, but is already showing the benefits.

Mobile Capture streamlines food safety inspection for Dunedin City Council

Dunedin City Council supports a population of 120,000 and is one of New Zealand's largest territorial authority areas. Environmental Health staff at Dunedin City Council (DCC) are charged with protecting and improving the health of the city’s residents.

Shimano Streamlines Warranty Claims Processing With Laserfiche

Laserfiche Value-Added Reseller Ricoh Australia has announced the successful deployment of a Laserfiche Avante workflow business management solution at Shimano Oceania Holdings, the Australian subsidiary of Shimano, a global manufacturing and distribution organisation.  

UNSW increases student engagement with Microsoft Teams

The University of New South Wales (UNSW) in Sydney is one of Australia’s leading research and teaching institutions. Established in 1949, UNSW has grown into one of the most respected universities in the world—ranked third in Australia and 45th overall by the 2018 QS World University Rankings.

When two councils come together

They say that breaking up is hard to do, but sometimes the joining up thing can be even harder, especially when this involves bringing together previously distinct and separate organisations -  combining people, processes and platforms. More than 80 local government authorities across NSW faced this dilemma in 2016 following the state government mandate to force council amalgamations

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