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Promapp blows in at Whitsunday Council

Whitsunday Regional Councll in Queensland has announced that it will implement cloud-based business process management software from Promapp to support the organisation’s day-to-day operational processes. The decision, which was part of the council’s strategic plan prior to Tropical Cyclone Debbie, was expedited by the havoc caused by the storm earlier in the year.  Promapp will underpin process support for a major new council IT system which is slated to go live within the next 12 months.

Law Firm tackles Legal Document Metadata

Canadian-based insurance litigation firm, Hughes Amys LLP, has replaced an outdated metadata solution with BigHand Scrub following a firm-wide Microsoft Office upgrade.

How USYD is Managing Masses of Email

The University of Sydney is pursuing a multi-pronged strategy for capturing records from email systems, according to Records Manager May Robertson.

School of Isolated and Distance Education (SIDE) goes digital

The School of Isolated and Distance Education (SIDE) based in Western Australia has significantly reduced its manual enrolments administration with a solution from Konica Minolta and FileBound.

Combining Claims Processing with X-ray Scanning—How Hard Can It Be?

Anyone who has experience will tell you that automating insurance claims with X-ray scanning is a multifaceted and time-consuming process. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

Insuring a successful ECM deployment with EzeScan

Based in Newport Beach, California, Insurer Pacific Life has successfully used EzeScan capture technology to improve user adoption of a newly deployed OpenText content management system.

Adelaide Brighton streamlines accounts payable with Kofax

Stonebridge Solutions has implemented an automated accounts payable management platform for Adelaide Brighton Limited (ABL), one of Australia’s leading construction material manufacturers with  more than 1,500 staff.

Corrs adopts AI technology for M&A docs

Australian firm Corrs Chambers Westgarth is the latest to adopt artificial intelligence technology in the due diligence process for mergers and acquisitions transactions.

Krigsman Partners speeds up document processing with ABBYY

Melbourne-based financial accounting firm Krigsman Partners has revolutionised its document processing with the deployment of ABBYY FineReader 14.

Sydney Adventist Hospital adopts OpenText RightFax

Sydney Adventist Hospital, the largest not-for-profit hospital in New South Wales, has chosen OpenText RightFax to ensure the secure and reliable exchange of clinical information, medical records and more.

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