Instead of actively trying to manage a records lifecycle, many large government and enterprise organisations today are doing the equivalent of sweeping them under the carpet.

Australia's Department of Human Services has implemented an OpenText solution for Outgoing Correspondence management, OpenText Document Presentment (OpenText DP).

Ahmed Fahour, Managing Director and CEO of Australia Post, believes that letter volumes are set to “literally fall off a cliff”. A survey of IDM readership in medium to large enterprise and government has backed up Fahour’s predictions. More than half of enterprise and government organisations in Australia and New Zealand surveyed on their client communications roadmap by IDM expect printed mail to disappear from the mix within five years’ time.

A cloud-first strategy for ECM and enterprise apps is paying dividends for Noosa Council.

Cloud solution provider Aconex has been chosen by Southern Cross Care (SA & NT), a leading healthcare provider in South Australia, to support the design, building and handover of two major projects for the Mount Barker and Myrtle Bank areas.

An ABBYY  FlexiCapture data capture solution is delivering significant savings in staff time for Registered Training Organisation PARASOL, a provider of First Aid and Occupational Health and Safety training through a network of 300 third-party co-providers across Australia. 

Victoria’s largest not-for-profit privately owned healthcare organisation, Epworth Healthcare, has completed a major rollout of the BOSSnet Digital Medical Record including implementation of e-forms and deployment 25+ Kodak document scanners across the 8 Epworth hospitals.

The Australian Fisheries Management Authority (AFMA) has been awarded the Rob Barnett Award for Excellence in Records and Information Management by the ACT Branch of RIM Professionals Australasia.

A large Australian bank has chosen Kofax software to automate the processing of mortgage applications and ancillary documents, and to redact credit card numbers from bank statements to meet Payment Card Industry Data Security Standard (PCI DSS) requirements. 

Most organisations do not realise that they can automatically extract information and value from text. Typically, they employ humans to do this manually, or worse, they ignore text altogether. Have you considered the cost to your business of creating and then storing data that just gets lost in your systems