More than 6 million historical client documents held by the Western Australia Department of Communities Housing (Housing Authority) presented a major headache for staff owing to a lack of containment and classification. A new Ephesoft smart document capture system deployed by the Process Automation Group (PAG) is now assisting with making documents findable and enabling retention polices to be applied.

Is your organisation curious about the impact of Australia’s Notifiable Data Breaches (NDB) scheme? Australian image scanning bureau CaptureIT has launched a new specialised offering designed to put those concerns to rest by offering a comprehensive framework for managing and reporting on the entire data and content lifecycle of relevant personal and enterprise information.

Victorian service provider Wannon Water has partnered with Intelledox and FYB to implement next-generation forms. Completion of a Job Safety Analysis (JSA), required before any high risk on-site work event, was the catalyst for organisational change. Following a successful pilot, the digital process has been extended to incorporate all forms across the business.

Queensland updated its Ministerial Code of Conduct last month, which reflects the state’s legislation regarding official accountability. The Code now bans Ministers from using private email and messaging apps, such as Facebook Messenger, WhatsApp, Wickr and Snapchat, for ministerial business.