Document & Records Management

Social SafeGuard, the provider of digital and social media security and compliance solutions, has appointed Peter Nicolaou as Director of Business Development for Australia and New Zealand.

Veritas Technologies has unveiled advances to the company's eDiscovery Platform with new data classification features designed to help compliance and investigation teams ensure regulatory compliance, avoid massive fines and mitigate reputational damage. The new technology also helps organizations to manage personal identifiable information (PII) and Subject Access Requests (SARs).

Other than sounding like a new reality television gameshow all organisations are facing a barrage of incoming and outgoing documents through many channels. One area which is coming under increasing pressure is that of complaints management. In the past, these were typically received in the mail or via telephone however now customers can use social media, apps, phone, email, paper and the list goes on. What was once a one-to-one relationship is now potentially one-to-many.

INFORMATION management company Grace Australia has continued its focus on regional expansion, striking a deal to acquire Toowoomba-based record management company INFOstor.

As a software company, there’s nothing better than knowing you’re solving customer problems with a new software release. When it comes to building software, it’s easy to fall into a trap of creating new features that, while nice, make little-to-no difference to the end user. At Objective, we’re in the business of helping our customers transform their worlds by giving them tools to make their business processes easier, faster, simpler, more reliable and safe.

Hyland has released a new Contract Management Point Application within the OnBase by Hyland enterprise information platform. The packaged solution delivers a flexible contract management offering to centralize access to information and automate routing, reviews and required tasks with an accelerated implementation time frame.

ABBYY has announced the release of the new version of the ABBYY Real-Time Recognition Software Development Kit (RTR SDK) with added data capture functionality on iOS and Android mobile platforms. The Real-Time Recognition technology is capable of pulling text information from on-screen objects and automatically converting it into digital data on the mobile device.

Every Australian pharmacy will be able to use My Health Record, with the final software provider about to connect to the system, reports industry newspaper Pharmacy News.

Esignature solutions provider Secured Signing and ADLS (Auckland District Law Society) have teamed up to introduce a new Digital Signing Service within the ADLS WebForms platform. Over 1000 law firms in New Zealand subscribe to ADLS WebForms for online legal document creation, and the launch of the new Digital Signing Service will enable legal professionals to complete their signing workflow securely and conveniently within the one platform.

This summer, Australia’s Department of Finance started the process of developing a strategy for its new “Whole of Government Digital Records Platform” by soliciting ideas from the technology industry on how to fix what a recent report found was an inefficient and “unsustainable” system for managing records and information.

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