With cyber threats on the rise putting businesses and industries at risk, it is more important than ever that organisations protect their information and that of their customers. It is no surprise, then, that the International Standards Organisation (ISO)’s standard for information security, ISO/IEC 27001, has become so widely used. A new standard just published will take that a step further, helping to apply the requirements of this flagship standard to specific sectors.
Internal, business systems and structured data is of more value than unstructured data from IoT, social networks and external sources, according to a survey of business intelligence data analysts.
The Australian Bureau of Statistics (ABS) says that the 2016 online census form was subject to “four Denial of Service attacks,” which prompted the ABS to shut down its Census website as a security precaution on Tuesday night.
Digital transformation has been a buzzword for quite some time, and it’s easy to see why. It’s hard to empower revenue streams, reinvent customer experience, or launch breakthrough products and services when companies are hampered by paper-bound processes. It doesn’t matter whether those processes connect customer-facing engagements or internal support functions: One delay, one error, one missed step drives down quality. Even worse, it can cost you a customer forever and negatively impact revenue.
As customer demand for access to corporate information grows, organisations are continually looking for new solutions to cater for this need. How to share information from TRIM with external parties easily and securely is a common problem, with some organisations resorting to inefficient and costly solutions for transporting documents.
UXC Eclipse, a CSC company, says it has as successfully implemented a comprehensive, cloud-based IT solution that is transforming operations and improving customer interactions for Beyond Bank, one of Australia’s largest customer-owned banks.
Leading Australian managed services provider, Brennan IT, has selected Commvault Software and Huawei OceansStor to deliver a scalable and flexible Backup-as-a-Service solution.
A three-year, $A300-million digital transformation programme announced by leading Australian utility AGL Energy Limited (AGL) aims to improve customers’ experience with the company.
Digital transformation of an organisation is a complex undertaking that involves a change in culture that is more profound than both the technical and process changes combined.
