Lexmark International has upgraded five software products in the Kofax TotalAgility platform: Kofax Kapow 10, Kofax Insight 5.4, Kofax Mobile Capture Platform, Kofax SignDoc 2.0 and Kofax Claims Agility1.2.

Kapow delivers robotic process automation to automate virtually any labour intensive business activity. Kapow 10 adds new capabilities that include options for legacy mainframe applications, interaction with leading enterprise applications, and enhanced queuing to improve the orchestration of software robots. These enhancements promote operational efficiency and earlier access to actionable information.

Kofax Insight is an analytics and process intelligence software that monitors, reports and helps organizations optimise their business processes to ensure better compliance and gain actionable insights to achieve operational excellence. Kofax Insight 5.4 provides greater visibility into how process execution impacts customer experience, tighter integration with Kofax TotalAgility processes, enhanced usability and designer capabilities, and SAP Business Warehouse (SAP BW) support.

Kofax Mobile Capture Platform enables customers to embed state-of-the-art mobile capture capabilities within their own mobile capture apps, and supports both on device and server-based OCR technology to improve the customer experience. Kofax Mobile Credit & Debit Card Framework provides organisations with pre-built capabilities to easily embed the ability for mobile users to simply snap a picture of their payment card to extract the card number and expiration date. This facilitates easier payments, balance transfers and new account openings.

Kofax SignDoc software provides E-signature capabilities to offer a fully digital, streamlined and secure signing experience. Kofax SignDoc 2.0 includes in-person signing capabilities, multi-factor authentication and a new user interface for a better user experience.

Kofax Claims Agility is an extensible, smart process application framework built on the Kofax TotalAgility platform. It automates the processing of paper or electronic medical claims to lower costs, improve data accuracy and reduce processing times while improving compliance.

Kofax Claims Agility 1.2includes the capture of Explanation of Benefits and Coordination of Benefit documents, exception handling workflows, an examiner interface and a biller self-service portal to facilitate the resolution of billing issues.

These new products are ideal for digital transformation initiatives and can be deployed individually, in combination with one another or within the Kofax TotalAgility platform.