Business Process & Workflow
A major rewrite of the software management platform for Fuji-Xerox MFDs and Printers as well as third party devices MFPs and scanners introduces the new ability to scan directly to a broad range of content management systems such as Google Drive, DocuShare, SharePoint, TRIM and Objective.
Digital transformation has been a buzzword for quite some time, and it’s easy to see why. It’s hard to empower revenue streams, reinvent customer experience, or launch breakthrough products and services when companies are hampered by paper-bound processes. It doesn’t matter whether those processes connect customer-facing engagements or internal support functions: One delay, one error, one missed step drives down quality. Even worse, it can cost you a customer forever and negatively impact revenue.
Vital, the Singapore Government's centre for shared services, has appointed OpenText - through a public tender process - to digitise its back-office corporate services, comprising over two million records per year for over 100 Government agencies.
Ephesoft Inc. has been awarded a patent for the application of analytics to structured, semi-structured and unstructured documents.
As customer demand for access to corporate information grows, organisations are continually looking for new solutions to cater for this need. How to share information from TRIM with external parties easily and securely is a common problem, with some organisations resorting to inefficient and costly solutions for transporting documents.
Fuji Xerox Australia has launched the latest version of its document management software solution, DocuShare 7. This version offers a new range of solutions for small to medium size businesses as well as large enterprises looking to reduce the costs, labour and risks associated with document storage.
Australian document management and workflow specialist distributor UpFlow is expanding operations into New Zealand.
A three-year, $A300-million digital transformation programme announced by leading Australian utility AGL Energy Limited (AGL) aims to improve customers’ experience with the company.
Digital transformation of an organisation is a complex undertaking that involves a change in culture that is more profound than both the technical and process changes combined.
ELO Australia has announced the launch of a new “ELO Council Edition”. Specifically developed for small and medium sized councils the dedicated ELO Edition has been designed to tackle common scenarios Local Government administrations face.
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