Business Process & Workflow
The Asia Pacific (excluding Japan) business process outsourcing (BPO) market is forecast to reach US$9.5 billion in 2016, up from $5.9 billion in 2011, according to Gartner, Inc. In 2012, BPO in Asia Pacific is on pace to total $6.45 billion.
Iron Mountain Australia has announced a strategic partnership with ELO Digital Office Australia to offer additional hosted information management services within Australia.
M² Solutions has announced an upgrade to its free online file conversion service, FileWiggler, to include support for document and image files.
The Australian Eastern territory of The Salvation Army has more than 450 different service sites/centres and each one could have as few as two employees or as many as several hundred. Tax invoices were sent directly to the site that ordered the goods, where they were manually approved, then handed off for further manual handling.
Australian developer IQX Business Solutions has launched a packaged set of SharePoint web parts and forms that can be used to quickly configure a self-service portal for employee management for SAP.
On-premise or cloud? It seems this question is at the heart of every platform or technology choice these days, and the world of enterprise fax is no different.
Software maker K2 has released K2 smartforms, a browser-based, drag-and-drop interface for building electronic forms, tying them to workflow and integrating line-of-business data.
The City of South Perth has gone live with a KANA Lagan CRM solution for local government, that integrates tightly with council’s existing back-end systems such as HP TRIM, Civica Authority and Intramaps.
A three year project to utilise SharePoint 2010 to integrate enterprise content management with a rejuvenated intranet at Airways NZ got off to a shaky start when disaster struck.
Kodak has announced a new enterprise capture system built on SharePoint 2010 and designed to help businesses automate workflow processes, known as Info Activate.
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