Document & Records Management
On Monday, the Office of the Australian Information Commissioner (OAIC) brought proceedings against Facebook in the Federal Court, asking the court to impose financial penalties for serious interference with the privacy of more than 300,000 Australians. To our knowledge, this is the first time the privacy regulator has sought civil penalty orders under the Privacy Act.
Contracts are the engine of a business. About 90 percent of organizational spending and investments are governed by the terms and conditions embodied in them. Organizations continue to be challenged in identifying and extracting value from their contracts.
Archives around the world are filled with handwritten letters and typed memos. But what about correspondence of a later vintage? How should governments, universities, business, and archives ensure the future generations can access and render email?
The NSW auditor general has called for the Office of Local Government to develop a cyber security policy to ensure a consistent response across councils after finding 80% don’t have a cyber security framework.
Between January 2017 and January 2020, DocsCorp reports a 181% increase in the users of its document comparison software compareDocs. The number of individual companies using compareDocs nearly doubled in that same period.
EncompaaS – Enterprise Compliance as-a-Service – promises a new solution to the governance dilemma: How do you transform into an agile digital organisation while maintaining control across all your content, applications and services, whether on-premises or increasingly in the cloud. EncompaaS CEO Jesse Todd explains how.
Trustifi, a software-as-a-service (SaaS) email security company, has incorporated a new AI-enabled feature into its email encryption and DLP (data loss prevention) solution that also works via Optical Character Recognition technology (OCR). This integrated OCR tool scans email attachments such as images and PDF files.
Many enterprises try to use records management principles from the paper era to manage records in the digital era, but the growing volume, variety, and velocity of electronic records requires a new
approach.
On the heels of Google announcing half a billion people talk to its voice assistant every month and the rise of business voice apps like Alexa for Business and Oracle AI Voice, there is now a global surge towards voice in the workplace. In Australia last month, Telstra signed a deal with ASX listed voice AI platform Dubber enabling business customers to monitor calls across any device, joining Optus, Cisco Webex calling and over 100 global telcos offering customers this AI monitoring service.
Employers have managed employees for many years relying on the employee records exemption contained in the Privacy Act. However, in the recent case of Lee v Superior Wood [2019] FWCFB 2946, the Full Bench of the Fair Work Commission (FWC) turned the common understanding of the employee records exemption on its head.
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