Industry Insider

  • Friday 13th outage hits Teams, Outlook and Purview

    A global Microsoft 365 outage has disrupted Teams, Outlook, SharePoint and a range of compliance services since early Friday morning, Australian time. The disruption hits the core of how Australian and New Zealand government and industry work. Microsoft Teams is the major collaboration platform across both sectors in the region.

  • DTA Blueprint Flags Copilot Records Gap

    Agencies that switch on Microsoft 365 Copilot may need their own controls to meet records obligations. New federal guidance warns the service can influence official work without preserving the prompts, outputs or context behind it.

  • Offshore Ban Failed to Stop Court Data Access

    A Commonwealth contract that banned offshore access to court data did not stop overseas transcribers reaching it. Australia's privacy regulator says the fault lay in an access-control error, not in the contract.

Information & Data Manager

Cyber Trust Deficit Raises Incident Risk: Report

A global survey of 5,000 IT and security leaders has found that just 5% say both they and their organisation have full trust in their cybersecurity vendors - raising serious questions for CISOs, risk managers and boards about how they evaluate and manage vendor relationships.

Claude Mythos and Project Glasswing: why an AI superhacker has the tech world on alert

New, more powerful artificial intelligence (AI) models are announced pretty regularly these days: the latest version of ChatGPT or Claude or Gemini always has new features and new capabilities that its makers are eager for customers to try out. But now Anthropic has announced a new model with great fanfare, but is only giving access to a select handful of users. In what the New York Times calls a “terrifying warning sign” of the model’s power, the company has instead started an initiative called Project Glasswing to use the model for good instead of evil.

Ungoverned AI a Growing Compliance Risk

When AI agents start taking actions rather than merely answering questions, the integrity of their knowledge source becomes a compliance problem. Knowledge management vendor eGain has released a set of platform connectors designed to anchor Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and the Cursor developer environment to a single governed knowledge repository.

Make records capture easy to drive adoption

Records & Information Management Month 2026 is underway. After years of working with organisations on records and information management, one lesson stands out clearly: if you want records captured, make capture easy.