Industry Insider

  • Friday 13th outage hits Teams, Outlook and Purview

    A global Microsoft 365 outage has disrupted Teams, Outlook, SharePoint and a range of compliance services since early Friday morning, Australian time. The disruption hits the core of how Australian and New Zealand government and industry work. Microsoft Teams is the major collaboration platform across both sectors in the region.

  • DTA Blueprint Flags Copilot Records Gap

    Agencies that switch on Microsoft 365 Copilot may need their own controls to meet records obligations. New federal guidance warns the service can influence official work without preserving the prompts, outputs or context behind it.

  • Offshore Ban Failed to Stop Court Data Access

    A Commonwealth contract that banned offshore access to court data did not stop overseas transcribers reaching it. Australia's privacy regulator says the fault lay in an access-control error, not in the contract.

Information & Data Manager

Gartner Tips Top Trends for Data and Analytics

More than one in 10 enterprises will be AI-first by 2030, outperforming competitors in the adoption of AI agents, semantics and converged data and analytics (D&A) platforms, according to Gartner, Inc. 

FOI Reveals Finance AI Recordkeeping Rules

The Department of Finance has tied staff use of generative artificial intelligence to data classification and recordkeeping rules, in guidance released under Freedom of Information.

When AI Quietly Goes Rogue

The AI agent followed its instructions, optimised the task, and executed flawlessly. Yet in doing so, it set off a chain of decisions that exposed sensitive data, alienated customers, and left executives scrambling to explain an outcome no one had explicitly authorised.

Australia now has access to Anthropic’s Claude Mythos. It may improve cyber safety – but not for everyone

Artificial intelligence (AI) giant Anthropic has expanded access to a highly advanced model deemed too dangerous for public release, including Australia in the select handful of users. The large language model, known as Claude Mythos, is now being rolled out to an additional 150 organisations across 15 countries, including the Australian government and several local businesses, as part of Project Glasswing.

Legacy Systems Leave NSW Unis Open To Attack

All 10 public universities in New South Wales have deficiencies in their IT and cyber security controls, the NSW Auditor-General has found, with weak management of legacy systems leaving the sector exposed to data breaches and system failures.

Healthcare Data Fuels Cybercrime Economy

Stolen healthcare data is being traded through a mature global underground economy spanning ransomware groups, access brokers and fraud marketplaces, new TrendAI research reveals.

Most enterprises lack data foundation for AI

Nearly 80% of enterprise IT leaders say limited data access is constraining their AI and data initiatives, despite most organisations reporting active AI integration across core business processes, according to a new Cloudera survey.

Your Organisation Has a Knowledge Management Problem. It Just Doesn't Know It Yet

Ask most people what Knowledge Management means and they'll mention a chatbot. Or a FAQ database. Or the system the contact centre uses to answer customer calls faster. They're not wrong. That is KM. But it's one room in a very large house. And while everyone's focused on that room, the rest of the house is quietly falling apart.