Automation is inevitable to support the increased audit, FOI, eDiscovery, security and other regulatory obligations that government agencies are expected to meet. Recently, Castlepoint engaged with a small specialist Federal agency. The agency had been running a manual sentencing process for two years, which involved reviewing content in a legacy shared drive and classifying it against AFDA Express and their Records Authority (RA). It wanted to explore an automation solution as an alternative.

The role of digital workers within organisations is expected to increase by 50% over the next two years as human-machine collaboration becomes more mainstream. This is according to research company IDC, which has surveyed 500 senior decision-makers in large enterprises for the White Paper, Content Intelligence for the Future of Work, sponsored by ABBYY.