Digital Mailrooms have been around for over 30 years, since the earliest days of industrial document scanners, so they are nothing new. Despite a shift away from paper correspondence, Digital Mailrooms remain an essential part of the Digital Transformation toolkit.  However,to maximise the benefits of a Digital Mailroom the mindset needs to be more than just purchasing high end scanners, putting them in the basement with the old mailroom, and taking a photo of every piece of paper as it enters the organisation.