ECM’s main challenge isn’t the organising and storing of content, but rather liberating information contained in documents and records for productive use, writes Abie Speers.


NSW Government shared services agency Service First has selected ReadSoft solutions to automate approximately 160,000 invoices per year in an agreement valued at over $A750K.


Victoria’s South East Water is moving to replace paper-based systems with Motion F5v rugged Tablet PCs for its Trade Waste team, with several other departments now testing the technology.


CIO Jon Kenton outlines how Corrs Chambers Wesgarth, one of the major players in the $20 billion + Australian legal industry, is moving to place SharePoint at the heart of its information management strategy, where it will become the firm’s central window on all its business applications.


Seventy-seven percent of US companies are not confident in the repeatability and defensibility of their Electronically Stored Information (ESI) Strategy, according to the the Fourth Annual ESI Trends Report, an independent study commissioned by Kroll Ontrack.


Its been a long but worthwhile journey to implement an Objective EDRMS at Hobsons Bay City Council, reports Chris Eddy, Director Organisation Development.


StoredIQ has announced a solution that addresses the “complex and unusual challenges” for eDiscovery with SharePoint.


Esker is boosting its R&D staff by 30% to support a push into "cloud" document automation solutions in 2010.


Whether you’re scanning files for historical reference, providing information access via a customer portal, or are in the midst of enterprise-wide process automation, there are standard steps you should take that will help you to succeed. Laurel Sanders of Optical Image Technology  spells out the way.

Budget belts have been officially loosened, Lots of Microsoft Office upgrades are planned, Cloud computing and the Apple iPad are the most exciting technology trends, and email management is the biggest challenge facing IT departments. Noel Williams, Managing Director of MacroView reports on his recent visit to ILTA 2010 in Las Vegas.