Industry Insider

  • Colligo to open Australian office

    SharePoint solutions provider Colligo is to open a new office in Australia in response to the 49% growth in partner business in the region from 2013 to 2014.

  • An Industry at the nexus of CCM, ECM and Analytics

    Customer communications for most organisations is no longer just about delivering paper to the mailbox and then archiving the files forever. For various reasons, organisations are now actively managing documents and the data they contain during the entire document lifecycle. To illustrate the point, I want to share with you areas that are intersecting in our industries today and why they are important to consider:

  • How to evaluate ECM vendors

    With the volume of information available to us today online it is easy to identify vendors to include in RFIs and RFPs. Vendors that have consistently performed well in analyst’s research, are well respected in the market and have slick websites with marchitecture that appears to address your every whim. You likely do 70% of the research and know a fair bit about them before they even get in the door.

  • Watson arrives at Immigration and Border Protection

    Australia’s Department of Immigration and Border Protection has announced it is deploying IBM's cognitive computing platform, Watson in a new initiative to boost capabilities. As part of the program, analysts within the Portfolio will use Watson to draw further insights from unstructured data sources such as news feeds and government reports.

  • Glentworth consultants appoints CEO

    Information management firm Glentworth has appointed Neil Makepeace as Chief Executive Officer. Director and senior partner of the firm, Makepeace’s appointment comes during a restructure of the growing Glentworth Board of Directors, with founder Neil Glentworth appointed as executive chairman.

  • Bundaberg Council sets EDRMS Objective

    Bundaberg Regional Council has selected Objective ECM 8 as its next generation enterprise content management (ECM) platform. Objective ECM 8 will be deployed to 560 employees across Council.

  • Iron Mountain buys Aussie duo

    American storage giant Iron Mountain has announced two Australian acquisitions in the one week, beginning with records storage firm The Document Centre (TDC) in Launceston for an undisclosed sum and following up with the $2.5 billion buyout of multinational Recall Holdings.

  • How responsible are employees for data breaches and how do you stop them?

    Data breaches have very quickly climbed the information security agenda and that includes the data breach threat posed by employees and IT professionals.  Now a new report says the insider problem is far worse than we had previously imagined. The Verizon Data Breach investigations report claims that 14% of breaches are due to insiders and that’s not counting the further 12% of breaches that come from IT itself.
     

  • Email habits in the age of information overload

    Some interesting insights have emerged from a large-scale study of email usage undertaken by Yahoo which looked at the habits of more than 2 million users exchanging 16 billion emails over several months.

  • Colligo to open Australian office

    SharePoint solutions provider Colligo is to open a new office in Australia in response to the 49% growth in partner business in the region from 2013 to 2014.

  • An Industry at the nexus of CCM, ECM and Analytics

    Customer communications for most organisations is no longer just about delivering paper to the mailbox and then archiving the files forever. For various reasons, organisations are now actively managing documents and the data they contain during the entire document lifecycle. To illustrate the point, I want to share with you areas that are intersecting in our industries today and why they are important to consider:

  • How to evaluate ECM vendors

    With the volume of information available to us today online it is easy to identify vendors to include in RFIs and RFPs. Vendors that have consistently performed well in analyst’s research, are well respected in the market and have slick websites with marchitecture that appears to address your every whim. You likely do 70% of the research and know a fair bit about them before they even get in the door.

  • Watson arrives at Immigration and Border Protection

    Australia’s Department of Immigration and Border Protection has announced it is deploying IBM's cognitive computing platform, Watson in a new initiative to boost capabilities. As part of the program, analysts within the Portfolio will use Watson to draw further insights from unstructured data sources such as news feeds and government reports.

  • Glentworth consultants appoints CEO

    Information management firm Glentworth has appointed Neil Makepeace as Chief Executive Officer. Director and senior partner of the firm, Makepeace’s appointment comes during a restructure of the growing Glentworth Board of Directors, with founder Neil Glentworth appointed as executive chairman.

  • Bundaberg Council sets EDRMS Objective

    Bundaberg Regional Council has selected Objective ECM 8 as its next generation enterprise content management (ECM) platform. Objective ECM 8 will be deployed to 560 employees across Council.

  • Iron Mountain buys Aussie duo

    American storage giant Iron Mountain has announced two Australian acquisitions in the one week, beginning with records storage firm The Document Centre (TDC) in Launceston for an undisclosed sum and following up with the $2.5 billion buyout of multinational Recall Holdings.

  • How responsible are employees for data breaches and how do you stop them?

    Data breaches have very quickly climbed the information security agenda and that includes the data breach threat posed by employees and IT professionals.  Now a new report says the insider problem is far worse than we had previously imagined. The Verizon Data Breach investigations report claims that 14% of breaches are due to insiders and that’s not counting the further 12% of breaches that come from IT itself.
     

  • Email habits in the age of information overload

    Some interesting insights have emerged from a large-scale study of email usage undertaken by Yahoo which looked at the habits of more than 2 million users exchanging 16 billion emails over several months.