In 2010, “predictive coding” or “computer-assisted review” was considered the next big thing in ediscovery, destined to replace linear review and keyword searching as the predominant methodology during document review. Fast forward 5 years and where are we? Has the “next big thing” arrived?
A four year program to establish an Electronic Health Record for 80,000 Australia's Defence Personnel has come in for some heavy criticism by the Australian National Audit Office.
Customer communications management (CCM) is poised for a major transition. Today, the task of producing customer mailings is still largely an unsung, batch-processing job, dominated by print, but changing customer expectations, the emergence of new technologies and the need to reduce costs are set to turn CCM into a powerhouse of real-time, multi-channel and personalized communication.
Many companies choose to move to a new backup platform that provides better functionality, support or simply superior integration within their storage environment. Others have inherited non-production backup environments through a merger or acquisition. Either way many companies must maintain a legacy backup software instance in order to continue to access aged content on tape for legal or compliance purposes.
IBM has opened its second SoftLayer cloud centre in Australia, adding Sydney in addition to Melbourne in meet market demand. The new Sydney facility broadens data redundancy options within Australia and APAC while providing infrastructure solutions for both enterprise and Web businesses.
Hornby Transport Services, a specialist carrier in the Transport & Logistics industry, has announced its collaboration with Smartcat Digital and ELO Digital Office. Hornby Transport implemented ELO Document Management Software platform late 2014 and has taken its Quality control and Compliance standards to the next level with Best Practise management of vital process records.
Recently, Microsoft had to solve a common archive migration problem for a Global 300 pharmaceutical company. The company was using a legacy archive platform that wasn’t meeting its needs. So its email management team made a great decision to move the data from the legacy email archive to Microsoft Office 365.
It seems that barely a day goes by when we don’t see another announcement about Office 365. New (Australian data centre hosted) offerings to be available by the end of March 2015, the ongoing integration of Yammer, the launch of Delve and the Office graph, Smart Portals, Office extended to all devices and platforms, continual changes to the app development story, single sign on in the cloud using Azure Active Directory, OneDrive for business offering unlimited storage. The list goes on and on.
Paul Wyatt has joined NetDocuments to lead sales and business development for the cloud-based document and email management solution across the Australian and Asia Pacific regions.
