For any technology-driven time saver it is imperative to ask: how will the time savings be spent? We’ve all read a lot about how spiffy new generative AI tools like ChatGPT can save workers time by writing first drafts of all kinds of content, from emails to internal reports to customer communications. So, when the effort required to produce content decreases, will that time be spent on other business activities, reducing employee stress, or producing more content?

​IBM Security has released its annual Cost of a Data Breach Report, showing the global average cost of a data breach reached $US4.45 million in 2023 – an all-time high for the report and a 15% increase over the last 3 years. Detection and escalation costs jumped 42% over this same time frame, representing the highest portion of breach costs, and indicating a shift towards more complex breach investigations.