Recordkeeping is the process of making and maintaining complete, accurate and reliable evidence of business transactions, and government records are crucial to individuals seeking to establish their identities or ensure their entitlements to basic human rights. With their enormous capacity to store information quickly and cheaply over a timescale of years, the computerisation of the workplace should have made the task of recordkeeping within organisations easier. In fact, standards of recordkeeping in many organisations have declined over the 25 or so years since computers became common in the workplace.
