Articles

Knowledge management software raises $4M on ASX

Enterprise knowledge management software provider Knosys has raised $A4 million with a successful listing on the Australian Stock Exchange 

National Blood Authority wins records industry award

Information Management and Governance (IMG) specialist, iCognition, has helped Australia’s National Blood Authority win the J Eddis Linton Award for excellence in records and information management. This Records and Information Management Professionals Association Award recognises organisations that have achieved outstanding results through excellence in implementation of a project.

Paperless push failing in Victoria

Victoria’s paper mountain continues to grow ever higher, according to a survey of state government agencies by the Public Records Office of Victoria (PROV).

RACT Insurance goes live with SSP and e5

RACT Insurance, the insurance subsidiary of the Royal Automobile Club Tasmania, has gone live with the SSP Pure Insurance offering and e5 Workflow solution after a 19 months implementation phase.

Shared Drives and Email for ECM Is risky business

Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and customer service by five percent to 25%, a significant cost/benefit improvement proposition. Yet, if paperless technologies provide such a powerful way to increase efficiency, quality, service and compliance, why are organizations so slow to implement these technologies enterprise-wide? 
I believe the reason for the slow implementation of paperless technologies is the inefficiencies, challenges and risks of using shared network drives for document management and email for workflow is considered acceptable - when it isn’t.

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