An overflow of illustrative riches was causing headaches for Oxford University Press, one of Australia's oldest book publishers with a staff of approximately 120 based in Melbourne. 

After a three year program to successfully implement straight-through processing for medical and hospital claims and member communications, Australia's largest not-for-profit health insurer is looking to share the solution as a hosted offering for Australia's not-for-profit health funds.

Laserfiche is adopting the VERS (Victorian Electronic Records Strategy) records management standard in its push to increase the profile of its ECM platform in Australia in 2010, commencing with the release of Version 8.2 due mid-year.

Zenith Optimedia has implemented a Speedscan client service portal to simplify the invoice delivery process for media buyers.

Health fund NIB has signed a five year contract to outsource its manual back office activities and automate the processing of high volume paper transactions to a partnership between Salmat, Civica and Dataract.