Problems implementing a $US4 million Law Enforcement Records Management solution in Dallas, Texas have allowed more than 20 inmates — some suspected of felonies – to walk free.

A global express delivery firm has invested an additional $US736,000 in Kofax Capture, Kofax Transformation Modules and KofaxVirtualReScan (VRS) as part of its business transformation initiative. The customer’s objective is to create a shared capture services platform, eliminating manual and time consuming information capture processes at more than 800 widely distributed depot locations.

Australia’s Digital Transition is on track, with 95% of Commonwealth agencies reporting they will have digital records and information management in place by 2015, according to the latest assessment from National Archives of Australia (NAA).

As an example of the NAA “walking the walk, not just talking the talk”, it has undergone its own Digital Transition for the process of authorising records authorities – implementing an electronic workflow via its TRIM EDRMS.

A KM journey is underway at North Queensland Bulk Ports Corporation (NQBP) is a leading port authority responsible for world-class facilities at the working ports of Hay Point, Mackay, Abbot Point and Weipa. It has 180 full time employees at its Brisbane and Mackay corporate offices.

It’s a bit like the classic chicken or the egg question, which came first, knowledge management or the technology to enable it? Find out how three ANZ organisations are tackling the job.

Thailand’s Office of the Basic Education Commission (OBEC) and Microsoft (Thailand) Limited have  signed a memorandum of understanding that will provide 8 million students and 400,000 teachers across Thailand with access to Microsoft Office 365 for education. The agreement, which also includes the extension of the highly successful Partners in Learning initiative to 2019, represents the single biggest cloud service deployment for Microsoft in the education sector globally.

Information Management and Governance (IMG) specialist, iCognition, has won a contract to deploy HP’s key information analysis and legacy data clean-up software, HP ControlPoint, at NSW’s Port Stephens Council.

AP Smart has been chosen to streamline the purchase requisition, procurement and Accounts Payable processes at Fugro TSM and Fugro Survey, global subsea contractors servicing the oil and gas and marine industries with offices in Perth and Brisbane.

The New South Wales Department of Education and Communities, the largest single organization, public or private, in Australia, has chosen ReadSoft’s SAP -certified invoice automation solution to streamline its existing invoice processing operations and enable greater efficiencies across its Shared Services Centre.