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Australian online financial services provider SuperIQ has completed the successful deployment of an eFLOW Digital Mailroom solution to classify and process between 500-600 documents per day.

The Department of Foreign Affairs & Trade has announced Fujitsu Australia as the winner of a $100.8 million tender to completely overhaul the systems it employs to issue Australian passports. The process is expected to take five years.

A smarter approach to the challenge of Big Data can be achieved through better knowledge management, says Victorian Department of Primary Industry specialist Richard Vines.

Bank of New Zealand (BNZ) has deployed  enterprise mobility management solution from Good Technology, Good for Enterprise (GFE), to enable its staff to securely access a range of collaboration and productivity applications including email, calendar, contacts, intranet, SharePoint access and document viewing and editing.

With the transition process in Afghanistan under way, the repatriation of records accumulated in the Middle East Area of Operations has become a focus for Australia’s Defence Forces. Colonel Kath Stewart is leading the Defence Information Management Tiger Team, which is tackling the challenge head-on.

All across Australia, state governments have either introduced or are introducing laws to prevent criminal association. These have been popularly dubbed the  Anti-Bikie laws, but they can be used to target members of any criminal organisation. But once you have the laws, how do you make them work? A police force in Long Beach California is using enterprise content management (ECM) technology from Laserfiche to successfully target the sinister Sureños, the largest gang in California with hundreds of thousands of members. 

Recordkeeping practices at Queensland's Crime and Misconduct Commission (CMC) remain in the spotlight at the ongoing Parliamentary inquiry into the release of sensitive documents from the Fitzgerald Inquiry, the landmark 1980s investigation into into state police corruption.

A French Hospital in the city of Sète in southern France is live with an innovative RFID-based medical record management system that leverages Tageos’ ready-to-use passive UHF RFID labels.

Integration with Nuance's  eCopy ShareScan scanning and workflow solutions is providing Hyland Software with capabilities in Health Information Management.

A previous edition of Image & Data Manager magazine (page 22 Nov/Dec 2012 issue) asked “Can technology classify records better than a human”.  Records Management Officer Neil McGrath has developed an approach that integrates barcode labelling of emails within an EDRMS to assist in tracking email conversations and reducing duplication while providing improved aggregation and linking.

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