Email & Instant Messaging

A new study from IBM Research concludes that people who put incoming e-mails in folders are no better at finding them than those who simply use search.

 

Red Earth Software has introduced Policy Patrol Archiver, a new email archiving and eDiscovery (electronic discovery) solution for small and medium-sized businesses (SMBs) using Microsoft Exchange Server.

 

A report by the Victorian ombudsman has delivered scathing criticism of the records and information management practices of WorkSafe Victoria and the six major insurance companies it authorises to manage workplace claims – Allianz, CGU, Gallagher Bassett, GIO, QBE, and Xchanging.

 

Using social media for employee engagement is well down the list of priorities for Australian business, according to a new study run by research company Nielsen which found that more than half (54 percent) of businesses use their social media investment for marketing, followed by customer relationship marketing, customer service/support and public relations (30 percent each). The least used activity was employee engagement at 12 percent.

 

A new survey of 200 CIOs and IT directors within large UK organisations, sponsored by Recommind, has found that more than one third cited email overload as their company’s main pain point, whereas only 8 percent of those surveyed considered social media tools, such as Twitter and LinkedIn, to be the utmost concern – a considerable drop from 35 percent in 2010’s results

 

Organisations using the Yammer enterprise social networking platform, such as Australia’s NAB, will now be able to integrate Yammer with document management systems and line of business applications including CRM, HR, finance and supply chain solutions.

 

A new tool to centrally manage users’ Outlook email signatures has been launched by US company Red Earth Software, Policy Patrol Signatures for Microsoft Outlook.

 

StorageCraft has launched a new solution for backing up, restoring, searching or migrating Exchange database (EDB) files.

 

Encryptomatic has announced the release of Pst Viewer Pro 4.5, a Windows app for accessing email content stored in Outlook .pst files. In addition, Pst Viewer Pro can also display .MSG, .EML and .OST files.

 

Accellion has announced it is expanding beyond enterprise secure file transfer to enable enterprise secure collaboration.

 

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