Industry Insider

  • Digitisation: A formattable foe or magnificent opportunity?

    The term ‘digitisation’ evokes a sense of total transformation and specifically for those organisations that have been in business for over 20 years, one where legacy systems or operational processes have been successfully transitioned into a state of binary form. The clear goal; improve efficiency and transparency of business activities for both clients and staff. 

  • Objective 2017 Awards Highlight Digital Innovation

    A project by the Department of Planning, Lands and Heritage (WA) to digitise over 200,000 Crown Land information artefacts dating back to 1833 has been recognised at the annual Objective customer innovation awards.

  • What should Australian companies be doing right now to protect our privacy

    Australians are increasingly concerned about how companies handle their personal data, especially online. Faced with the increasing likelihood that this data will be compromised, either through cyber attacks or mishandling, companies are now being forced into a more comprehensive approach to collecting and protecting customers’ personal data. The question remains - what is the best approach to achieving this goal?

  • Combining Claims Processing with X-ray Scanning—How Hard Can It Be?

    Anyone who has experience will tell you that automating insurance claims with X-ray scanning is a multifaceted and time-consuming process. Dental claims include a number of different forms, supporting documentation and patient X-rays, all of which must be properly classified, sorted, scanned and filed.

  • Gartner Survey Confirms the Changing Role of the CIO

    Gartner, Inc.'s annual global survey of CIOs showed that the CIO role is transitioning from delivery executive to business executive, from controlling cost and engineering processes, to driving revenue and exploiting data.

  • When artificial intelligence meets business process management

    ​There’s a lot of discussion among IT professionals about what digital transformation actually is. From my perspective as a business process management expert, digital transformation results from applications that provide better user experiences for customers and employees.

  • ZUGFeRD – the electronic invoicing standard sweeping across Europe

    This might be the first time you’ve heard the word ZUGFeRD, but those working with the European market probably already know of it. ZUGFeRD, a German acronym for the “Central User Guide for Electronic Invoicing in Germany”, was developed to add long-needed standardisation to the e-invoicing format.