Despite more than 10 years of concerted effort to encourage a digital transformation of Australia’s federal government agencies, only two thirds “always or almost always” work digitally by default i.e. create, store and manage information digitally. This is one of a number of issues of concern contained in the latest Checkup Plus survey by the National Archives of Australia, which shows government paper archives continue to grow.

With the pandemic pushing life further online and remote work becoming the norm, companies face growing risks and challenges with “dark data” – data collected and stored but never used. Much of this “dark data” hides in documents, spreadsheets and content scattered across the enterprise on shared drives, Microsoft 365 and SharePoint.