Excitement about the potential for robotic process automation (RPA) to transform the workplace shows no signs of subsiding in 2019. What are the significant RPA trends and developments that can be expected this year? IDM asked Rob Mills, Vice President, Australia & New Zealand at Blue Prism for his perspective. Mills has a lengthy background in enterprise content, collaboration and information governance, and is looking forward to the arrival of true intelligent automation, what Blue Prism calls connected-RPA.