Industry Insider

  • How better document management can stop businesses wasting money

    Many companies lose significant amounts of money and productivity each year just because their document management and printing processes aren’t optimised. For example, 60 per cent of small- and medium-sized organisations want to reduce paper usage1, and 90 per cent of organisations have suffered at least one data loss through unsecured printing, according to Gartner.

  • Electronic signatures and their legal validity in Australia

    We all know that technology is advancing at a rapid pace.  The way we contact and interact with one another today would be unrecognisable to anyone who conducted the same tasks 20 years ago.  More and more, people are looking for faster and more efficient ways to do business – for ways to close the gap between contacts on the other side of the world.

  • Effective Email Integration Techniques for Improved Information Governance

    An effective information governance strategy depends on many intricate pieces. Like a jigsaw puzzle, if all of those pieces don’t fit together, the whole is not going to show the entire picture. If you have captured, processed and archived some of your business information, but not all of it, there are missing pieces of the information governance puzzle. It is important to understand where your information comes from, how to ensure it is available for analysis, and how you plan to access it in the future.

  • ECM is Not Doomed to Fail

    Has any enterprise solution ever been as maligned as much and as often as ECM has been over the past few years? Disproportionately high numbers of failed initiatives, endless issues with user adoption, persistent reports of its imminent demise as a business priority… How did the stark reality of ECM’s performance end up crash landing so far from its original promise for many organizations? And, more importantly, what are the strategies and tactics that will allow ECM to finally achieve its potential as the centrepiece of information governance and a principal driver of business value?

  • Businesses need to manage expenses more effectively: survey

    Although most Australian businesses understand the importance of monitoring and managing employee expenses and supplier invoices, they have not yet appreciated the value of automated systems, according to the 2015 Concur ANZ spend management index.

  • NZ Ministry takes on cloud ECM

    Aiming to transform into paperless organisation by 2020, New Zealand’s Ministry for the Environment (MfE) is deploying OpenText Enterprise Content Management-as-a-Service. Based in Wellington, MfE is the government’s principal adviser on policies, laws and issues affecting the environment. 

  • DOE staff use personal email like Hillary did

    Former US Secretary of State Hillary Clinton isn’t the only one who used a personal email account to conduct government business, with sole discretion over which emails she kept or deleted. US Department of Energy employees routinely use private email accounts for public business and decide on their own which emails to keep or delete, according to the DOE Office of Inspector General. The US government employs more than 13,000 people at the department.

  • Why JSON is better than XML

    The world’s digital infrastructure is currently characterized by a plethora of data interchange formats. It’s not the least bit surprising that such a multiplicity undergirds things at the moment. The internet is scarcely a generation old, while the “Internet of Things” and “Big Data” more closely resemble regulative ideals than realities. But I nonetheless believe that there are strong, discernible historical tendencies currently at work in this field, tendencies that strongly favour JSON over others.

  • How better document management can stop businesses wasting money

    Many companies lose significant amounts of money and productivity each year just because their document management and printing processes aren’t optimised. For example, 60 per cent of small- and medium-sized organisations want to reduce paper usage1, and 90 per cent of organisations have suffered at least one data loss through unsecured printing, according to Gartner.

  • Electronic signatures and their legal validity in Australia

    We all know that technology is advancing at a rapid pace.  The way we contact and interact with one another today would be unrecognisable to anyone who conducted the same tasks 20 years ago.  More and more, people are looking for faster and more efficient ways to do business – for ways to close the gap between contacts on the other side of the world.

  • Effective Email Integration Techniques for Improved Information Governance

    An effective information governance strategy depends on many intricate pieces. Like a jigsaw puzzle, if all of those pieces don’t fit together, the whole is not going to show the entire picture. If you have captured, processed and archived some of your business information, but not all of it, there are missing pieces of the information governance puzzle. It is important to understand where your information comes from, how to ensure it is available for analysis, and how you plan to access it in the future.

  • ECM is Not Doomed to Fail

    Has any enterprise solution ever been as maligned as much and as often as ECM has been over the past few years? Disproportionately high numbers of failed initiatives, endless issues with user adoption, persistent reports of its imminent demise as a business priority… How did the stark reality of ECM’s performance end up crash landing so far from its original promise for many organizations? And, more importantly, what are the strategies and tactics that will allow ECM to finally achieve its potential as the centrepiece of information governance and a principal driver of business value?

  • Businesses need to manage expenses more effectively: survey

    Although most Australian businesses understand the importance of monitoring and managing employee expenses and supplier invoices, they have not yet appreciated the value of automated systems, according to the 2015 Concur ANZ spend management index.

  • NZ Ministry takes on cloud ECM

    Aiming to transform into paperless organisation by 2020, New Zealand’s Ministry for the Environment (MfE) is deploying OpenText Enterprise Content Management-as-a-Service. Based in Wellington, MfE is the government’s principal adviser on policies, laws and issues affecting the environment. 

  • DOE staff use personal email like Hillary did

    Former US Secretary of State Hillary Clinton isn’t the only one who used a personal email account to conduct government business, with sole discretion over which emails she kept or deleted. US Department of Energy employees routinely use private email accounts for public business and decide on their own which emails to keep or delete, according to the DOE Office of Inspector General. The US government employs more than 13,000 people at the department.

  • Why JSON is better than XML

    The world’s digital infrastructure is currently characterized by a plethora of data interchange formats. It’s not the least bit surprising that such a multiplicity undergirds things at the moment. The internet is scarcely a generation old, while the “Internet of Things” and “Big Data” more closely resemble regulative ideals than realities. But I nonetheless believe that there are strong, discernible historical tendencies currently at work in this field, tendencies that strongly favour JSON over others.