RACT Insurance, the insurance subsidiary of the Royal Automobile Club Tasmania, has gone live with the SSP Pure Insurance offering and e5 Workflow solution after a 19 months implementation phase.
Information Management and Governance (IMG) specialist, iCognition, has helped Australia’s National Blood Authority win the J Eddis Linton Award for excellence in records and information management. This Records and Information Management Professionals Association Award recognises organisations that have achieved outstanding results through excellence in implementation of a project.
Victoria’s paper mountain continues to grow ever higher, according to a survey of state government agencies by the Public Records Office of Victoria (PROV).
The push towards digital government in Australia continues to gather momentum, with a recent request for tender from NSW Roads and Maritime Services (RMS) for a Digital Medical Assessment Form another example.
Purchasing and Invoice Processing Software supplier Verian has announced a new deployment in Australia with an implementation at Southern Cross Care (SA & NT) Inc. the largest aged care provider in South Australia and Northern Territory with a turnover of $A140 million, 1,300 aged care beds and 1,000 independent living units.
Technology firm Professional Advantage has commenced a migration to a cloud-based intranet solution for the Australian Red Cross. With around 22,000 volunteers, 20,000 members and 2,500 employees and headquarters in each state and territory, Australian Red Cross is one of Australia’s largest not-for-profits.
Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and customer service by five percent to 25%, a significant cost/benefit improvement proposition. Yet, if paperless technologies provide such a powerful way to increase efficiency, quality, service and compliance, why are organizations so slow to implement these technologies enterprise-wide? I believe the reason for the slow implementation of paperless technologies is the inefficiencies, challenges and risks of using shared network drives for document management and email for workflow is considered acceptable - when it isn’t.
ANZ, one of Australia and New Zealand’s leading banks, has signed a five-year, $A450 million strategic agreement with IBM. This partnership will provide ANZ with increased capability to drive productivity and innovation across the Group, as well as improving its capacity to deal with the rapidly growing number of customers and transactions across the bank’s branch, digital and mobile channels and support ANZ’s regional expansion.
New Zealand’s New Plymouth District Council (NPDC) recently implemented a cloud and mobile ECM solution with TechnologyOne, replacing a Hummingbird platform.
