Articles

RPA in action for Healthcare Invoice Processing

One of Australia’s largest private hospital groups has deployed Robotic Process Automation (RPA) in tandem with ABBYY FlexiCapture technology to overcome a major headache with processing over 30,000 supplier invoices per year.

Outsourcing is dead if not done properly, says industry report

The outsourcing sector needs to sharpen its act or face losing significant business, according to business leaders interviewed in the inaugural APAC and ANZ BPO Market Report by management consulting firm Enlighten.

WD-40 Company finds the right formula for invoicing

The Australian operations of the WD-40 Company, makers of the famed lubricant spray, wanted to reduce the amount of paper used in its Australian business. As a manufacturer and distributor in the fast-moving consumer goods (FMCG) industry, WD-40 Company typically processes around 100 invoices per week. These have traditionally been paper-based, with physical signatures required for each invoice to be approved.

Yes, a WhatsApp message could be subject to FOI – but you'd have to find it first

Secure messaging services like WhatsApp often feature in the news in the context of their potential use by terrorists. But paradoxically they are now used increasingly by Commonwealth government ministers and other senior officials.

Bringing order to document chaos

It’s no secret that organisations are shifting away from paper-based records and by all accounts the amount of electronic documentation being created and retained is growing. Where once documents were printed only to be boxed in an archiving carton and shipped off to storage, now you have documents being saved into any spare MB of space a user can find where they can quickly find their document again. 

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