Industry Insider

Enterprise knowledge management software provider Knosys has raised $A4 million with a successful listing on the Australian Stock Exchange 

The push towards digital government in Australia continues to gather momentum, with a recent request for tender from NSW Roads and Maritime Services (RMS) for a Digital Medical Assessment Form another example.

Purchasing and Invoice Processing Software supplier Verian has announced a new deployment in Australia with an implementation at Southern Cross Care (SA & NT) Inc. the largest aged care provider in South Australia and Northern Territory with a turnover of $A140 million, 1,300 aged care beds and 1,000 independent living units.

Technology firm Professional Advantage has commenced a migration to a cloud-based intranet solution for the Australian Red Cross. With around 22,000 volunteers, 20,000 members and 2,500 employees and headquarters in each state and territory, Australian Red Cross is one of Australia’s largest not-for-profits.

Our independent consulting studies find that by utilizing electronic content management (ECM) and workflow technologies, an organization can improve document access time, process quality, efficiency and customer service by five percent to 25%, a significant cost/benefit improvement proposition. Yet, if paperless technologies provide such a powerful way to increase efficiency, quality, service and compliance, why are organizations so slow to implement these technologies enterprise-wide? 
I believe the reason for the slow implementation of paperless technologies is the inefficiencies, challenges and risks of using shared network drives for document management and email for workflow is considered acceptable - when it isn’t.

ANZ, one of Australia and New Zealand’s leading banks, has signed a five-year, $A450 million strategic agreement with IBM. This partnership will provide ANZ with increased capability to drive productivity and innovation across the Group, as well as improving its capacity to deal with the rapidly growing number of customers and transactions across the bank’s branch, digital and mobile channels and support ANZ’s regional expansion.

New Zealand’s New Plymouth District Council (NPDC) recently implemented a cloud and mobile ECM solution with TechnologyOne, replacing a Hummingbird platform.

Accounts payable is an area that is singled out for process improvement in many organisations. The business looks at number of people doing manual processing and believes it is a simple case of putting in document scanning, or electronic data interchange and savings will flow.

Worldwide spending on enterprise application software will grow 7.5 percent to reach US$149.9 billion in 2015, increasing to more than US$201 billion in 2019, according to the latest forecast from Gartner, Inc. Analysts said that long-term growth in spending will be driven primarily by modernisation, functional expansion and digital transformation projects.

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