Document & Records Management

Knowledge management is not meant to be easy. Pioneering Australian users talk about the traps for all players.

The evolutionary approach to applying document management systems into KM has been adopted by Deakin University, Victoria.

Knowledge management is a difficult notion to grasp, but the industry all agrees on its strategic importance.

A definition of knowledge management

The most advanced of the technologies which are enabling KM is called the "knowledge server", examples of which are Fulcrum Technologies' Knowledge Network (KN), and Insight Technologies' Knowledge Server (IKS).

A simple question in KM is whether to have a chief knowledge officer, but the answer is more complex.

Imaging and workflow tools can be used to develop a knowledge management system.

Will records management software exist in the future world of knowledge management?

In the pursuit of knowledge - and fewer research hours - innovative law firm Phillips Fox has shown the way for future KM systems.

Phillips Fox has had some really good wins that were supported by its technology.

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