Document & Records Management

Amazon Web Services (AWS) has announced the general availability of Amazon Kendra, its new enterprise search service that uses machine learning to enable organizations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries.

Outback Imaging, the home of EzeScan Enterprise Capture, has announced a partnership with PaperCut, the innovative print management software provider that allows users to track, control, and enable more thoughtful printing.

Australia’s first paperless electronic prescription in primary care was successfully prescribed and dispensed in Victoria this week, marking a significant first step in the national delivery of electronic prescriptions.

I still meet now and then IT managers that don't get the value of using metadata to manage unstructured content such as text documents, images, and video. They claim metadata is the old approach, and the new approach is using search with machine learning and artificial intelligence to manage unstructured content.

Hyland is offering a free subscription to ShareBase for all organisations until at least July 1, 2020. to enable remote work during COVID-19. The offer is available for any organisation seeking technology to support work-from-home policies by keeping users connected, content accessible and critical processes moving forward.

Micro Focus has announced the release of Content Manager Select, the subscription-based version of Micro Focus Content Manager. The new subscription model, comes with free unlimited Inquiry User (read only) access. Offered in either a one- or three-year term licence, Content Manager Select provides all of the features and functionality of the full Content Manager suite coming as standard with the subscription model.  

In June 2018 I joined AvePoint, a company that had been on my radar for quite some time because of its innovative work around Migration, Governance, and Backup. In my capacity as a Senior Systems Engineer, it was important for me to get across all AvePoint’s technologies in order to provide the best solutions to customers. So I spent a couple of weeks doing just that….and then I came across Records Management. It was one of those dark arts that had been bandied about at past workplaces and spoken about in hushed whispers. I didn’t know much until that point, but I knew it was something to be feared. Deploying a Records Management solution was not just a technology engagement; it actually required some learning and consulting with information and records specialists.

The Department of Foreign Affairs and Trade (DFAT) has awarded Canberra-based Information Management and Governance specialist iCognition  a new multi-million dollar contract. The win adds to iCognition’s success in the Federal government market with contracts including National Archives of Australia, Department of Agriculture, Water and the Environment, Department of Infrastructure, Transport, Regional Development and Communications, Department of the Treasury, Department of Education, Skills and Employment.

The annual SA Records Management Service Excellence Award is looking for current or past eligible SA individuals, teams / groups, researchers, students, new professionals and volunteers (including quiet achievers or those who go the extra mile) whose outstanding records management service deserves recognition.

When organizations experience data loss, the cost of not being able to run for a period of time can be massive. As such, most organizations that value their data should consider a third-party backup solution to ensure their data is fully protected and available no matter the scenario.

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