Document & Records Management

Recently I attended a business networking event and, as you’d expect, the question “So what do you do?” was asked. I gave much the same answer as I’ve given hundreds of times before in that situation and my elevator pitch included the words, ‘business process automation’ (BPA). 

Kofax has announced ControlSuite, a new print and capture software solution that simplifies and enables the central management and governance of content flowing through multi-function printer (MFP) fleets, mobile & desktop devices, email, and print streams.

We’re well past peak bitcoin. Are we approaching peak blockchain, the currency’s much-hyped underlying technology? Sold as a solution to all of life’s problems, blockchain offers a ton of legitimate solutions for businesses – but raises just as many questions.

Several years ago, a Swiss Government ministry was sued after it imposed a ban on travellers from Asia entering Switzerland. The reason for the ban was the outbreak of an infectious epidemic in Asia. The ministry wanted to prevent infections in Switzerland, however the ban prevented a group of Asian business people from attending a very important conference, which for them was the key business event of the year.

Many government agencies overlook social media, not giving any thought to, or realising, that social media communications are State and Commonwealth Records that are required to be maintained. Other agencies we’ve spoken with assume that they are being recorded as part of their records management program, when in fact they aren’t. Considering social media has been around since 1997, it’s an area that is only just beginning to get the attention it deserves.

Early results of a project to automate classification of more than 8 million documents at Auckland Transport are amazing and give us confidence that the objective of automating the addition of retention tags will be achieved.

When I'm not working for the PDF Association I still do some consulting in the document management space. Some recent conversations prompted me to revisit an assessment I wrote four years ago exploring a typical conversation between PDF technology providers and PDF technology users. Has anything changed?

Box is extending two-factor authentication (2FA) to external users, acknowledging the need for corporate and government customers of the cloud-based enterprise content management platform to provide secure access for external collaborators.

ABBYY has introduced a new software development kit (SDK) designed to provide easy mobile capture for apps offered by financial services, insurance, transportation and logistics, healthcare, and other industries. ABBYY Mobile Capture makes it easy for users to simply capture data via the smartphone or tablet camera to be used within an app or extracted and sent to back-end processes for self-service scenarios.

The government’s chief cyber security coordinator, Alastair McGibbon, told an audience of specialists in November 2018 that the prospect of a catastrophic cyber incident is: "the greatest existential threat we face as a society today."

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