Enterprise Applications

M-Files enlists FileFacets to Unlock Information in Business Systems

M-Files Corporation has announced a partnership with FileFacets, a data discovery and enterprise analytics company that also develops data connectivity and migration technology.

Not-for-profit sector struggling with IT

A major survey shows more than half of respondents in the disability sector report that their IT systems don’t work well for their staff and management.

Slow Advance in Data and Analytics says Gartner

A worldwide survey of 196 organisations by Gartner, Inc. showed that 91 percent of organisations have not yet reached a "transformational" level of maturity in data and analytics, despite this area being a number one investment priority for CIOs in recent years.

How Machine Learning Can Raise the Bar in Customer Service

Machines are exceptionally good students. We can see that in the rapid and widespread adoption of machine learning — also known as auto-learning — to automate and improve the collection and processing of large amounts of data. A version of artificial intelligence, machine learning refers to the ability of computers to adapt and learn new things without having to be specifically programmed with new software.

Tighter links to Critical Business Apps in latest release of FileBound

Upland Software has announced a new release for its FileBound workflow automation solution. The latest release focuses on content availability, performance and reliability, security, and enhances the day-to-day interaction between FileBound and an organisation's everyday line-of-business applications.

Putting customers at the centre of a digital transformation strategy

While most digital transformation projects are aimed at making internal workflows more efficient, it's important not to overlook their potential for having a positive impact on customers

Worry Me, Natural Language Processing Doesn’t

The Newsweek headline screamed, “Robots Can Now Read Better Than Humans, Putting Millions of Jobs At Risk” . I nearly drowned laughing into my morning coffee. It was a slow news day?

We've moved to Office 365.  Should we keep our Exchange server?

After months of planning, preparation and migration efforts, you have finally moved from your on-premises Exchange 2010+ system to Office 365. Now you are thinking "do we need to keep our Exchange server(s)?" As with most services, the answer is "it depends".

EzeScan announces Civica Authority Financials integration

Outback Imaging, the Australian developer of EzeScan production capture software, has announced the addition of Civica Authority Financials to its supported financial systems.

Esker Achieves ISO 27001:2013 Certification

Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing,has received ISO 27001:2013 (ISO 27001) certification for its Information Security Management System (ISMS) by A-lign, an independent, third-party auditor.

Pages