The Institute for Information Management's (IIM) annual conference and exhibition will explore the strategies to gain competitive advantages through the digital community the Internet has engendered.
'E-Business transactions: providing accountability through effective recordkeeping' brings keynote speakers from Australia and New Zealand to discuss issues surrounding the capture and management of electronic records.
Operational issues, customer service, cost reduction and GST dominate the agendas of most of Australia's small retailers as opposed to e-commerce, according to the latest research.
