Enterprise Applications

Procuring Digital Transformation? Be Sure to Tread Carefully!

Digital transformation of an organisation is a complex undertaking that involves a change in culture that is more profound than both the technical and process changes combined.

Australia's National Digital ID is here, but the government's not talking about it

The Australian government’s Digital Transformation Agency (DTA) has spent more than A$200 million over the past five years developing a National Digital ID platform. If successful, the project could streamline commerce, resolve bureaucratic quagmires, and improve national security. The emerging results of the project may give the Australian public cause for concern.

Appian Acquires Robotic Process Automation (RPA) Company

Appian will add RPA capabilities to its low-code automation platform following the acquisition of Novayre Solutions SL, developer of the Jidoka RPA platform.

Caution urged for AI investment

The massive amounts of hype and promise surrounding AI and related technologies like machine learning and deep learning, is preventing organisations from making critical innovation and investment decisions, according to a new report from research and advisory firm Lux Research.

University Challenge for Office365 Governance

More than a year on from a rollout of Office365 at Griffith University IDM asked Gabrielle Ingram, Manager Productivity & Information Management, to reflect on the Information Governance challenge. Utilised by staff, students and alumni spanning six campuses in South East Queensland, the E3 edition now supports more than 200,000 Exchange mailboxes, 79,000 OneDrive accounts and 8,000 SharePoint sites including Teams.

Amazon Kendra aims to reinvent Enterprise Search

As part of a series of new machine learning initiatives at Amazon Web Services (AWS), Amazon has launched a service called Kendra that uses natural language processing and other machine learning techniques. It aims to unite multiple data silos inside an enterprise and consistently provide high-quality results to common queries instead of a random list of links in response to keyword queries.

Alliance Bank Improves Customer Experience with Ephesoft

Alliance Bank Malaysia Berhad, a bank well known for serving Malaysian small and medium enterprises (SMEs), has implemented Ephesoft Transact for intelligent capture automation in their middle-office operations.

Data Preparation Platform uses Machine Learning

​7Park Data, a provider of data transformation software, has announced the launch of its data preparation platform, powered by machine learning models trained for more than seven years on proprietary data sets.

The government is hyping digitalised services, but not addressing a history of e-government fails

In politics, when you have little to show for your achievements, you can release a “roadmap” for what will supposedly be achieved in the future. You can look on the bright side. Use phrases such as “ontology of capabilities”, and disregard a number of crashes, traffic jams, protests and policy detours. This is what we’re seeing with the national government’s Digital Transformation Strategy Update and subsequent planned two-year rolling roadmap, announced last week by Minister for Government Services Stuart Robert.

Search Vs Discovery: How Are They Different?

Google, Microsoft, et al continue to perfect their search engines – but too often search is not enough. The watchword today is “discovery” – where you don’t just search for information, but information finds you.

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