Organizations are in a race to understand their risk from regulations for the protection and use of personal data, which are on the rise worldwide. With the GDPR in Europe, the CCPA in California, KVKK in Turkey, and several other regulatory actions being enacted around the world, corporations now face serious fiscal consequences and reputational damage that might follow a potential data breach.

In most organisations, the records management team and the information security teams are separated, primarily because information security is seen as a technology function, and records management is not. But good records management requires effective security management, and good cybersecurity practice relies on appropriate recordkeeping. By considering the ways in which these two domains intersect, we can make the case for closer collaboration, if not connection, between these roles.

For the University of Sydney, digital transformation has been underway since well before the topic achieved buzzword status. With the Legal and Compliance division leading the way, the University has achieved a wide variety of process transformations by expanding the reach and utilisation of its record-keeping system, TRIM/Content Manager.