The application service provider is a combination of service bureau and Internet provider, and it is already changing some industries.
Integration is the new focus for e-commerce firms that are learning how to add KM and CRM elements to customer-centric portals.
Tower Technology has released its homegrown portal alternative, the Tower IDM Corporate Document Portal.
One of South Australia's largest lenders has gone from paper to electronic operations in one fell swoop, and is counting the benefits.
Several forms processing software vendors are exploring new business models based on the new ASP industry.
Mobius is aiming its forms processing marketing efforts at existing SAP, Oracle and PeopleSoft environments.
Hewlett-Packard has signed an alliance with ISIS Communications to provide content and other work to build on HP's "e-services" vision.
Discount Freight Express has re-engineered the way it deals with proof of delivery documentation, resulting in major improvements to customer service.
Information on IIM 99 - Knowledge + Power.
One of Australia's oldest and largest paper product wholesalers has turned its back on the use of paper in its major warehouses.
