Scanning & Capture

Dr Graeme Towers has steered the Commonwealth Bank through a successful pilot of what is Australia's largest cheque imaging installation.

Magellan Software has announced the opening of its Oceania regional office in Sydney.

Computershare is implementing an imaging technology solution to deal more effectively with the millions of forms the company receives for processing.

The ACT's Land Information Centre has signed an $450,000 contract with Intergraph for a new geographical information system.

Gippsland Shire Council has joined the wave of organisations embracing electronic document management.

This issue looks at the integration of image databases and EDM solutions with new call centre technologies.

Comments from NSW Registry of Births, Deaths and Marriages and Intercept Information Solutions re the former's tender for an imaging contract.

Letter from Trevor Stacey,Registrar, NSW Registry of Births, Deaths & Marriages, re an IDM article on the organisation's tender for an imaging contract.

As the price-performance ratio of computing systems improves, applications for sophisticated information management are coming within the reach of the small to medium enterprise.

When a call centre is linked with an information management system, far greater levels of efficiency and customer service can be achieved.

Pages