Business Process & Workflow

Despite the clear benefits of process improvement, many leaders fail to take the leap toward workflow automation based on an incomplete understanding of system and process automation. To stay competitive, you need to know what these myths are and why they're wrong. Armed with that knowledge, you can take the necessary steps to optimize your business and remain competitive. Here are six costly myths about process improvement.

For law firms and other organizations that create an enormous number of documents, opening a blank Word file and typing is very inefficient. Staff would lose hours every day searching for details like a clients’ address or the latest version of a set of terms and conditions.  

Dario Ilicic is a key member of the software development team at ELO headquarters in Stuttgart, where he has been leading development teams for over 10 years.  A major highlight of the latest version of the ELO ECM Suite is the ELO Desktop Client. Dario outlines the progression of this signature new feature.

Working from home during the pandemic has taken its toll on many workers, with one in four wanting to quit because of poor business processes, according to a new survey. The global COVID-19 Technology and Business Processes Survey discovered nearly half of staff (48%) blamed bad processes for making their job more challenging – with a third saying they waste time.

Wee-Chong Lee has been recently appointed as Managing Director, Kodak Alaris Asia Pacific Region, based in Singapore. With this appointment, Wee-Chong is responsible for leading the Asia Pacific Sales and Business teams. IDM asked Wee-Chong to outline Kodak Alaris strategies in the booming market for intelligent capture to drive digital transformation and process automation.

ProcessMaker announces a new integration with Formstack which allows Formstack Forms to be utilized out-of-the-box inside ProcessMaker Process Applications.

IAG, Australia’s largest general insurer, is using artificial intelligence (AI) to predict whether a motor vehicle is a total loss after a car accident, improving customer experience by reducing insurance claims processing times from over three weeks to just a few days.

DocMinder from Word-Tech, which automates contract submittal, markup, and approval processes, now integrates with compareDocs Cloud. This will allow DocMinder users to compare multiple versions of documents and manage changes as part of a more efficient approval process.

There are new operational realities for enterprises, given the current uncertainties, making “automation at scale” critical for creating frictionless customer and employee experiences. Yet many initiatives have so far focused only on automating distinct processes.

​While it may be counterintuitive to make sweeping changes to enterprise software strategies amid a pandemic, the payoff could be substantial in the long run.

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